Case Studies
Case Studies

Proof That AI Delivers

Explore real case studies showing how AlphaIntell AI helped businesses cut costs, save time, and boost growth.

SERVICE INDUSTRY

Tire Shop

High call volumes meant many customer calls went unanswered, causing lost sales and a decline in customer trust.

Solution

We implemented an automated callback system that captures every missed call and follows up within minutes — confirming needs, providing details, and booking appointments automatically.

97% reduction in time-to-first contac
42sec average response time
30% increase in sales
E-COMMERCE

E-Commerce Store

Limited support staff struggled to handle the surge in customer questions about orders, products, and returns, leading to long delays and frustrated customers.

Solution

We launched an automated support bot to answer FAQs instantly, update customers on order status, and escalate complex issues to live agents. The system integrated seamlessly with web and messaging platforms.

1min average support response time
15% increase in first-contact resolution
22% increase in customer satisfaction score
EDUCATION

Lifelong Learning Centre

With high inquiry volumes from Facebook ads and limited staff availability, many leads went unanswered, resulting in wasted ad spend and missed opportunities.

Solution

We built an AI Agent to instantly engage new leads, qualify them, and schedule facility tours within minutes of form submissions — all while following strict intake and compliance guidelines.

97% reduction in time-to-first contact
40% increase in tour scheduling
30% boost in enrolments
MEDICAL PRACTICE

Medical Group

Doctors and admin staff were overwhelmed with patient appointment requests, prescription refills, and routine inquiries. Phone lines were constantly busy, leading to frustrated patients and staff burnout.

Solution

We implemented an AI-powered virtual assistant that manages appointment scheduling, answers common medical queries, and processes routine prescription refill requests — all while ensuring compliance with healthcare data privacy standards.

85% of patient inquiries handled without staff intervention
60% faster appointment scheduling
40% reduction in admin workload for doctors and staff
INVESTMENT BROKERS

Wealth Advisors

The firm’s advisors were spending hours each week manually compiling client reports and fielding repetitive investment inquiries. This slowed response times and left less time for high-value client strategy sessions.

Solution

We deployed an AI automation system that generates personalised investment summaries, answers common portfolio questions, and automatically schedules follow-ups with advisors when needed.

70% reduction in time spent on reporting
55% faster client response times
35% more time available for advisory and client acquisition
PLUMBING SERVICES

FlowRight Plumbing

The business was losing leads because calls often came in after hours or when technicians were on-site. Missed inquiries led to lost bookings and frustrated customers who turned to competitors.

Solution

We introduced an AI-powered virtual assistant that responds instantly to customer requests, books service appointments, and provides status updates 24/7 — even when staff are unavailable.

95% of inquiries responded to within 1 minute
40% increase in booked jobs
30% reduction in missed opportunities due to after-hours calls
Testimonials

What Our Clients Say

Here’s what business owners like you have to say about working with us.

Michael Dlamini

Operations Director, LogiFlow

"The workflow automation cut our processing time by over 60%.
What used to take hours now happens in minutes — it’s completely transformed our operations."

Emma Naidoo

Founder, BrightStart

"Since launching the chatbot, customer satisfaction scores have jumped 45%. Our clients get instant answers, and our team finally has breathing space."

David van der Merwe

CFO, FinanceHub

"Document processing that took days now takes hours. The accuracy has improved too, which makes compliance so much easier."

Amanda Jacobs

Director of Operations, GlobalRetail

"AlphaIntell didn’t just automate our processes — they reimagined them.
Customer service costs are down 70%, while satisfaction has soared."

James Mokoena

CEO, MedTech Pro

"No-show rates dropped by 80%. The appointment system paid
for itself within a month. We couldn’t be happier with the results."

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The Good News?
We can do the same for you.

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